The following order for prioritizing the workload has been stipulated by the Council as a C.O.A. First Priority vehicles are Life Support Vehicles, which consist of Emergency Medical Services, Dept. of Public Safety and Fire & Rescue. Thereafter, other departments for service by appointment only.

All unscheduled repairs: i.e.; tire replacement/repair, air conditioning service, windshield replacement /repairs, welding / metal fabrication, instrument cluster messages,(ck engine light, ck tire pressure light, etc), wiper blades and light bulbs, etc., require no appointment and should be brought to the service center’s attention.

Drivers are reminded that any vehicle body damages need to be reported to your supervisor, Fleet and Risk Management within 24 hours or three business days. Drivers should submit four forms of documentation:

1. Navajo Nation Accident report
2. Driver's incident memo
3. Police report or report number
4. Body estimate

*Please provide copies to Fleet Management.

Glass replacement includes but not limited to; WINDSHIELD replacement. Chip repairs such as "star" and "bulls-eye" type damages are also available and should be reported immediately and brought in for repair to offset the cost of total windshield replacement. Glass breakages also require that the department submit a complete GLASS BREAKAGE FORM for the Fleet Management files.

We provide Bulk Fueling at all service centers on a 24/7 basis from 8 a.m. to 5 p.m. Monday thru Friday. The system requires two cards to allow access to fuel. A personal RUSCO card is assigned to an individual and should not be loaned out, the vehicle card can be found in the vehicle glove compartment.

Fleet Management Agency/bulk fueling stations:

1. Chinle
2. Crownpoint
3. Shiprock
4. Window Rock
5. Tuba City
6. Kayenta Department of Law Enforcement

After hour access is available at all service centers, card readers are mounted at main entrance and works with your valid RUSCO card.

We provide Wright Express Orientation for use of fuel cards for off reservation travel. Drivers are also reminded to ensure fuel is adequate for travel distance. A PIN number is assigned to an individual who has attended orientation and has agreed to the terms and conditions of its use. Please refer to the ANNOUNCEMENTS section of our home page for the latest scheduled orientation, time and location. Drivers are reminded that vehicle fuel cards are issued to each vehicle and shall remain in the vehicle and not to an individual. Replacement cards are available at a cost.

We provide both scheduled and un-scheduled maintenance and repair for all Navajo Nation vehicles. This service center suggests that departments first make an attempt to schedule an appointment for regular PM's. For un-scheduled regular PM's requests, departments are welcome to drop off vehicle for next available opening. Inspection of vehicles undercarriage is conducted during normal PM's for any unseen concerns that require immediate attention and thus repaired.

A.) service (lube, oil and filter) are performed in intervals of 5,000 miles and also includes the following:

B.) services are performed every 30,000 miles, and consist of a four wheel brake inspection. This critical inspection requires additional time, departments are asked to plan accordingly:

A 10% mileage allowance (+/-) is allowed for both services. Your next service sticker is place in the upper left hand corner of your vehicles windshield. If for any reason departments have question on their next service appointment, service mileage or have missing next service sticker, please don't hesitate to call.

"Keep up to date on your A Service's and everything else will fall into place"

TOWING of disabled vehicles is provided on a 24/7 basis either through normal business hours of 8am to 5pm Monday thru Friday, or after hours and weekends through the NDLE Dispatcher.

Please provide:

- Where : specific location, highway, mile post, etc.

- Who : Department, driver name, keys at location, etc

- What : Type of vehicle and NT number.

- Why : stalled and no start, stuck, accident, dead battery.

If available, please provide cell contact number. A detailed description of location and type of assistance needed will help us best address your situation. Vehicles that are disabled and deemed parked at a secured location are subject to next business day for pickup.

NDLE contact numbers :

Drivers shall remain with their Departmental vehicle until Tow Truck arrives. DO NOT ABANDON YOUR VEHICLE!

We have within the Rental Fleet, vehicles that are suitable for most any weather conditions and situation.

Rental Vehicle Access, Conditions/Cost:

The Rental Status vehicles are Temporary use vehicles and are always in high demand, with that in mind, it would be prudent to RESERVE well in advance of the intended pickup date. Rental Vehicles that are put on RESERVE status and if not cancelled two (2) business days prior to pick up date will be charged for that day.

The Rental vehicle may be accessed by the initiation of an Interdepartmental Charge Requisition (ICR) for the intended dollar amount or time interval. The ICR must be received prior to picking up any rental status vehicle and must be signed from General/ Contract Accounting for "Approval for Funds Availability".

The Cost for daily rental vehicles varies and depends on class desired, call or refer to budget manual.

Rental Vehicles picked up prior to 4:00 p.m. will be charged for the full day, if picked up after 4:00 p.m., the next day will be the start of daily charges. Rentals utilized throughout weekends shall be charged for weekends and may including any holidays. When picking up a Rental Vehicle, please provide your approved Travel Authorization, copy of ICR, VALID Navajo Nation Operators Permit and State Driver's License. Upon return of rental, drivers are to refuel, ensure vehicle is clean and have ending mileage and report any concerns

MVOH Section 2.5Q:

Shall use Navajo Nation vehicles only to conduct official Navajo Nation business. Use of a Navajo Nation vehicle for personal business is prohibited.

MVOH Section 2.2.L:

Prohibited- Home to work usage of Navajo Nation vehicles unless authorized by the MVRB. The issuance of the Navajo Nation vehicle operator's permit and/or the assignment of a Navajo Nation owned or leased vehicle is hereby established as a privilege and not a right.

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